FAQ

Most times we all have the same questions. We want to answer a few here.

Site plan Fontane Therme
Site plan Resort Mark Brandenburg

If your question can not be find below please don’t hesitate to contact us via Mail at info@resort-mark-brandenburg.de

Resort Mark Brandenburg

Limitation of the number of guests who are in the restaurants at the same time.

The resort is a place of rest, in all kind of ways. In order to ensure this also in the restaurant and to allow you to enjoy our culinary concept in peace and with a limited number of people, we have divided the Parzival restaurant into table times. Allow us to point out that the table time assigned to you is binding.

Fontane Therme

IS THE STAY AT THE THERMAL SPA INCLUDED IF I BOOK A NIGHT AT THE RESORT?

The room price always includes use of the Fontane Therme Spa. You can already use the thermal bath on the day of arrival from noon.

BEHAVIOR AT THE SPA

The Fontane Therme is a place of rest and relaxation. Please support this with your behavior. We ask you to be quiet, especially in the relaxation rooms and saunas. We will be happy to provide you with bathrobes for a fee.

DO I HAVE TO BE NAKED EVERYWHERE IN THE SPA?

No. The bathing area on the ground floor (freshwater pool, the two outdoor brine pools and the summer meadow) requires clothing. We ask that you wear standard swimwear. The sauna area on the upper floor, including the lake sauna, is purely a nudist area. You can find more information in the house rules of the Fontane Therme.

ARE CHILDREN ALLOWED IN THE SPA?

Of course, we also welcome children to the Fontane Therme. Admission is free for children under the age of 3. From the age of 4, please purchase a child ticket in the online ticket shop. For children up to and including 14 years of age, separate regulations apply to the individual areas.

Lounge Area

Our 5,000 square meter spa area offers plenty of space and various sunbathing areas. We want all our guests to find a daybed at all times and always have a free choice of daybeds. For this reason, we ask you not to reserve loungers and to use our numerous storage compartments instead. Please understand that our employees are instructed to clear reserved daybeds.

CAN PURCHASED THERMAL TICKETS BE CANCELED?